Our client, a luxury retail brand will embark on a series of truly exceptional F&B projects that will serve to further elevate and differentiate their client experience.
These new projects will include restaurant concept with a 3-star Michelin chef as well as cafés in different locations/cities.
Primary job responsibilities include:
Responsible for overseeing all hospitality/F&B projects in China:
o Primary responsibility for the launch, implementation, and successful management
of 3-star Michelin chef restaurant, existing Café in Shanghai and in other cities.
• Lead the development and ongoing workstream on all Food & Beverage Projects
o Serve as primary liaison and project lead with all 3rd-party operators and
consultants:
Close collaboration with operators to ensure commercial and brand KPI’s are achieved on all project launches.
Ensure strong project management with operators to deliver openings in a timely and qualitative manner.
Monitor ongoing operational execution by operators to ensure brand requirements are met; communicate clear requirements as needed to improve brand KPIs and ensure strong communication BRAND executive team.
Ensure respect of all legal requirements on all F&B projects, in close partnership with Legal.
o Coordinate with consulting chefs to ensure that concept delivery is aligned with brand direction, standards, and expectations:
Partner with Communications & Image to ensure timely approvals on all branded requirements, inclusive menu design, FOH requirements, etc.
Close coordination with local communications team on any marketing related topics, inclusive social media, website, PR, as defined in the consulting agreement with our chef
o Coordination with all relevant brand departments, including local teams (COO, CFO,GC, Communications, Retail, Legal, Finance, Client Development, CRM, Operations) and HQ teams (Global F&B, Architecture) to ensure all projects are successfully managed in accordance with global/local standards and expectations.
Post-opening, implement concrete follow-up process to ensure consistent adherence to food quality and service standards at all times.
QUALIFICATIONS:
Direct experience in hospitality / F&B, 5 years minimum.
Strong experience in luxury/high-end hospitality, with proven ability to understand and deliver client service expectations at the equivalent of a “1 Michelin star” concept.
Exceptional communication skills and ability to create and maintain strong partnerships both internally and externally.
Proven project management skills, with strong attention to detail
Experience managing and understanding operating P&Ls in F&B and hospitality, with working knowledge of acceptable cost benchmarks.
Ability to serve as a client-facing company brand ambassador regarding hospitality concepts.
Interested candidates, please send me your updated CV to: melody.li@selective.com.hk
And quote job reference number: ML20240115-2